Refund and Returns Policy
Welcome to Haywani, where we’re committed to providing top-notch pet nutrition.
To make your shopping experience hassle-free, here’s a quick rundown of our refund and return policy:
- No Returns: We stand behind the quality of our products, so all sales are final. Please be sure of your purchase before completing your order.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 24 hours of delivery. We’ll swiftly address the issue and find a suitable solution.
- Cancellations: Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming.
- Refunds Policy: We offer refunds for items reported as damaged or defective within 24 hours of delivery, or for orders canceled within one hour of being placed.
Get in Touch: Have questions or concerns? Reach out to our customer support team at info@haywani.com. We’re here to help and ensure your satisfaction.
Note:
- Please provide clear details when reporting damaged or defective items.
- Refunds will be issued to the original payment method.